Up Arrow Up Arrow
Gateway Login

FAQs - Mobius PaymentsMost Frequently Asked Questions

Have a Question?

If your having trouble finding an answer regarding merchant processing, feel free to ask us by filling out the below and adding your question into the comment box.

Credit Cards

Questions & Answers


What if I’ve been placed on the MATCH TMF? Can I still get a high risk merchant account at Mobius Payments?

We evaluate merchants who have been placed on the MATCH TMF on a case-by-case basis. Being on this list doesn’t necessarily disqualify you from opening a high risk merchant account at Mobius Payments. Contact us today and speak with our merchant account activation department to discuss your situation.


What if I need help integrating my Mobius Payments high risk merchant account with my existing gateway account?

Mobius Payments has a dedicated team of IT professionals that will walk you through the process of integrating the high risk merchant account details provided by Mobius Payments.


What do I need in order to accept credit cards on my high risk merchant account at Mobius Payments?

Mobius Payments offers a gateway solution for your high risk merchant account and are compatible with over 100 shopping cart plugins as well as WordPress, Drupal, and Joomla platforms.


How can I track the processing history of my high risk merchant account at Mobius Payments?

Statements are mailed monthly to the address of your choice. You can also request online reporting which will give you access to the processing history of your high risk merchant account at Mobius Payments.


Can I accept currencies other than the US Dollar?

Yes! At Mobius Payments, your high risk merchant account is eligible to process up to 36 different currencies from all over the world and will be converted and deposited into your US checking account. Just mention that you’d like to include foreign currencies during the setup process and we’ll take care of you.


When should I inform my current payment processor that I will be closing my account?

You should wait until your high risk merchant account at Mobius Payments is fully activated and ready to begin processing transactions before notifying your current payment processor that you are no longer in need of their services.


What is a discount rate?

A discount rate encompasses the fees assessed to each transaction processed through your high risk merchant account at Mobius Payments. Mobius Payments offers very competitive discount rates for your high risk merchant account.


What if I have less than perfect credit? Can I still qualify for a high risk merchant account at Mobius Payments?

Yes. A low personal credit score will not disqualify you from opening a high risk merchant account at Mobius Payments.


What kind of cards can I accept with my Mobius Payments high risk merchant account?

Every high risk merchant account at Mobius Payments is setup to accept all cards that are branded with the VISA, MasterCard, and Discover logos.


How do I receive the money processed through my high risk merchant account at Mobius Payments?

Proceeds from your Mobius Payments high risk merchant account are deposited via ACH directly into your checking account.


I’m not located in the United States. Can I still get a high risk merchant account with Mobius Payments?

Yes! Mobius Payments specializes in high risk merchant account activations in the United States, Europe, and Asia.


How do I apply for a high risk merchant account with Mobius Payments?

Contact Mobius Payments using the link above and we’ll get started on the approval process for your high risk merchant account.


Why should I get a high risk merchant account with Mobius Payments?

Mobius Payments has over a decade of expertise in the high risk merchant account market space. We’re honest and competitive. We’re good at what we do. We’re better than the rest. Contact Mobius Payments today to get the approval process started.


My merchant account was closed because I was told I’m ‘high risk.’ What does that mean?

Only a select number of banks are registered with the Card Associations to conduct certain types of business; yours may not be one of them. Mobius Payments specializes in the activation of high risk merchant accounts. Contact Mobius Payments today and get the approval process started.


I’m considered ‘high risk.’ What do I need to open a merchant account with Mobius Payments?

In order to open a high risk merchant account with Mobius Payments, we only need your company’s articles of incorporation, a voided check, and a photo ID. Contact Mobius Payments today to get the approval process started.


Home / Frequently Asked Questions

Call Now (877) 244-0583